Inquiries Answered

Frequently Asked Questions
Your Queries, Our Clarifications

Welcome to our FAQ page, where we address common questions and provide clear, concise answers to help you easily navigate our services and website. This section is designed to offer quick insights and resolve any uncertainties you might have. From general inquiries to specific details about our offerings, we’ve compiled a range of topics to enhance your understanding and experience. If you have a question that isn’t covered here, don’t hesitate to contact us for personalized assistance.

  • How long will it take to create my site?

    The standard completion time for most websites ranges between 8 and 12 weeks. This proposed timeline serves as a goal rather than a guarantee, as we prioritize client satisfaction by offering three revisions. This level of flexibility is rare among digital agencies, but it is important to note that an increased number of revisions may extend the project timeline.

    Our estimated 8 to 12-week timeframe accounts for 2 to 3 rounds of revisions; however, clients are welcome to request additional revisions as needed.

    One common factor that impacts project timelines is copywriting. As our expertise lies in web design rather than content creation, we encourage clients to prepare their textual content in advance or be prepared to create it during the project. Our user experience (UX) planning stage will help you determine the necessary information for your website. The timely provision of content and approval of designs contribute to a more efficient website completion process.

    We do offer copywriting services at an additional cost. For more information, please do not hesitate to contact us.

  • Will you write the content for my site?

    Absolutely! We understand that creating compelling content can be challenging. We offer tailored content writing services to complement our web design expertise. Depending on your specific needs and the level of assistance required, we can craft engaging and effective copy for your site at an additional cost. Our team is equipped to handle everything from basic text creation to extensive content development, ensuring your website’s copy aligns seamlessly with its design and your brand’s voice. During our user experience (UX) planning stage, we’ll work together to identify your content needs and integrate them perfectly into your website’s structure.

  • What if I do not want Nahnu Cloud to host my site?

    Certainly! While you have the freedom to host your new website with any provider of your choice, it’s important to note that our licenses for certain premium features and tools are exclusive to our hosting services. This means that while you can use the website itself elsewhere, the unique benefits and licenses provided by us are not transferable to external hosts.

    Additionally, we cannot assure the same level of server and website uptime or the specific performance metrics that we guarantee on our hosting platform. If you’re considering an external host but need guidance, we’ve put together a list of recommended hosting providers, which you can find here.

    Choosing our hosting service ensures you get the full advantage of our premium licenses and features, along with our commitment to optimal website performance.

  • Do you only make Bricks Builder and Elementor websites?

    Certainly! While our primary focus is now on Bricks Builder, known for its innovative design capabilities and optimal performance, we continue to offer Elementor as a trusted alternative. Clients can choose between these two leading page builders based on their specific needs and preferences.

    Elementor is renowned for its user-friendly interface and wide-ranging functionalities, making it a great choice for clients who prefer a familiar and intuitive design environment. It’s an open-source platform, ensuring compatibility and stability with WordPress.

    On the other hand, Bricks Builder is our emerging favorite, offering a more streamlined, efficient, and customizable approach to web design. Its performance optimization and advanced design features stand out, making it ideal for creating dynamic, responsive websites.

    While we’re excited about the advanced possibilities with Bricks Builder, we respect and accommodate your preference, whether it’s Bricks Builder’s innovation or Elementor’s reliability. This flexibility ensures we can tailor our services to best meet your project’s requirements and vision.

  • What are the payment terms?

    We require a 50% initial payment, with the remaining 50% due upon your satisfaction with the completed website. Our transparent pricing policy ensures that there are no hidden fees; however, please be aware that third-party service integrations, such as Mailchimp or Calendly, may entail a nominal monthly fee for their use.

    We are pleased to offer one month of complimentary premium-managed hosting upon your site’s launch. After the initial free month, managed hosting will be billed on a monthly basis.

  • What if I don’t like my site design? How many revisions do you offer?

    Our websites come with the advantage of three revisions. That’s correct – three. Drawing from years of experience, our process is designed to craft visually appealing and highly functional websites tailored to your business needs. If you need more revisions, please let us know, and we can discuss a price.

  • How do I edit my new site?

    Editing your new website, built with either Bricks Builder or Elementor, is a breeze thanks to their intuitive interfaces. Both platforms offer a user-friendly dashboard where you’ll find instructional videos guiding you through various editing tasks. Whether it’s updating text and images, posting new blog entries, adding products, or creating new pages using templates, the process is straightforward and enjoyable.

    With Bricks Builder, you’ll experience the ease of a drag-and-drop editor, allowing for real-time customization and quick modifications. Its simplicity ensures you can manage and update your site effortlessly.

    For Elementor users, the platform not only offers an accessible editing experience but also a vibrant community support system. You can join active groups on Facebook and Reddit to gain insights, tips, and assistance from fellow Elementor enthusiasts.

    Additionally, for either platform, we offer an optional add-on service for website edits, providing you with further assistance and expertise in maintaining and updating your site as needed. This option is perfect for those who prefer professional help with their site’s upkeep.

    In short, whether you choose Bricks Builder or Elementor, you’ll have all the tools and support needed to manage and evolve your site with ease.

  • Will you sign an NDA?

    Certainly! We typically reserve the right to showcase our projects in our portfolio. However, if privacy is a concern, please inform us promptly, and we will accommodate your request by incorporating it into our contract and adhering to your agreement.

  • What is your process like?

    We take great pride in our efficient, streamlined, and innovative approach. Over the years, we have meticulously refined our methodology to ensure its effectiveness for both our clients and ourselves. We invite you to visit our process page here for a comprehensive understanding.

  • Can you finish a partially made website for me?

    Regrettably, we are unable to accommodate partial project requests. Our comprehensive process is designed to ensure consistency and quality, which necessitates starting from the beginning. While we can utilize existing text and relevant images, the structure must be developed from the outset to maintain the high standards our clients expect.

    Nonetheless, we encourage you to contact us, and we will explore potential solutions together.

  • I've got a miscellaneous / odd job for you. Will you take it?

    Certainly, we’re always eager to assist our clients with their diverse web needs. However, it’s important to note that our primary expertise lies in crafting complete websites using Bricks Builder or Elementor, rather than handling miscellaneous tasks or maintenance services. If your requirement aligns with our web development services, we’d be more than happy to discuss how we can help.

    For those specifically looking for support with Elementor-related projects or tasks, we recommend tapping into the rich resources of the Elementor community. This platform is an excellent source for learning and assistance, especially for DIY projects or specific troubleshooting needs. Meanwhile, if your needs are within our scope of complete web development or design, feel free to reach out for a detailed discussion on how we can contribute to your project.

  • Branding? What does that mean exactly?

    Branding is an extensive subject, encompassing a breadth of topics akin to marketing itself. For a more comprehensive understanding, we recommend exploring the resources provided here. Our expertise focuses on the visual identity aspect of branding. Numerous clients approach us with their established brand style guides, while others, particularly startups, may lack clear visual direction. Additionally, organizations may seek a fresh, updated appearance as preferences and target markets evolve. Consequently, we have opted to include branding as an integral part of each website we develop, effectively offering two services in one comprehensive package.

    Our dedicated professional designer will collaborate with you to establish a cohesive brand identity, encompassing:

    • Logo or logo redesign
    • Typography
    • Color palette
    • Form, shape, pattern, texture, and peripheral imagery
    • Data visualization
    • Illustration, icon, and photographic style
    • Interactive element styling
  • Blog/blog redesign?

    We incorporate a blog design into each website we develop without any additional charges. When providing a quote, the blog design is not considered one of the primary pages. Numerous clients have established, extensive blogs; therefore, we transfer all existing blog content into a newly designed blog page that aligns seamlessly with the updated website design.

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